Frequently Asked Questions About WNC Exterior Home Services

A no-cost inspection lets us spot hidden hail bruises, loose flashing, or clogged gutters before they become leaks. You receive photo documentation, a clear report, and honest recommendations—valuable whether you file an insurance claim, plan routine upkeep, or simply want peace-of-mind.

Most asphalt shingle roof replacements finish in one to two days, while standing-seam metal can extend to three depending on weather and complexity. We’ll outline a precise timeline in your proposal so you know exactly when crews arrive and wrap up.

For weather related damage, this is one of our core competencies. We know how to work with the insurance companies and the adjusters. This is very important as a company that does not know what to say and not to say can be the difference between approval or not. We have a good relationship with the folks in the process as opposed to some companies that may be contentious. We have many situations where we have gotten a roof approved after it was denied. Don’t be shy to try again. 

We work with a number of finance companies that specialize in construction. The benefit is the process of securing a loan is a bit smoother than a bank. Of course, we can help provide information that the back will want from us if this is your choice. Please let us know if this is an option for you and we will get back to you with some options.

We install manufacturer-certified roofing, siding, and gutter systems backed by industry-leading material warranties—many up to 50 years. On top of that, WNC Exteriors includes a 10-year workmanship guarantee, so if an installation detail fails, we correct it free of charge.

Yes—our crews are on call around the clock when storms leave you with sudden leaks. We arrive quickly to secure a weather-tight tarp, document the damage for insurance, and schedule permanent repairs once the weather clears and materials are ready.

We’re based in Asheville and serve homeowners across Western North Carolina, including Hendersonville, Waynesville, and surrounding mountain communities. For larger projects, our team will travel beyond the region—simply contact us with your address and we’ll confirm availability and scheduling details.

Before work begins, we lay protective tarps, move patio furniture, and set up magnetic nail sweepers. Debris is collected continuously, and a final walkthrough ensures your yard, gardens, and driveways look as tidy as when we arrived—often cleaner and safer.

Absolutely. If your current gutters are leaking at seams, sagging, or overflowing, we can reseal joints, adjust pitch, install hidden hangers, or add guards. When repairs no longer make sense, we’ll recommend seamless replacements sized correctly for your roof needs.

Yes. Every proposal includes detailed scope, material options, photos, and transparent pricing—no signatures required on the spot. Review at your pace, ask questions, compare choices, and decide only when you’re comfortable. Our job is to inform, not pressure you ever.