Privacy Policy
Effective Date: August 25, 2026
Website: http://wncexteriors.com/
Company: WNC Exteriors
At WNC Exteriors (“we,” “our,” or “us”), we value your trust and are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines what information we collect when you visit [http://wncexteriors.com/](http://wncexteriors.com/), use our online scheduling/estimate tools, or contact us, and explains how we handle and protect that information.
1. Information We Collect
We collect personal information that you voluntarily provide to us when scheduling an appointment, requesting a free estimate, or contacting us through our website. This includes:
- Contact Details: Full name, email address, phone number, and physical property address.
- Project Information: Details regarding your exterior home improvement needs (e.g., roofing, gutters, siding, windows, decks, or general repair details).
- Scheduling Information: Preferred appointment dates, times, and rescheduling requests.
- Automated Data: Standard server log data (such as IP address, browser type, and device information) collected automatically for security and website performance monitoring.
2. How We Use Your Information
We use the collected information strictly for legitimate business purposes, including:
- Scheduling, confirming, and managing exterior consultations and on-site estimate appointments.
- Sending appointment confirmation and update emails/text notifications.
- Contacting you regarding your exterior project inquiries, quotes, and services.
- Delivering quality roofing, gutter, and siding contractor services.
- Maintaining website functionality, security, and customer service records.
3. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information to third parties or marketing lists.
We may share your data only in the following limited circumstances:
- Service Providers: We may use trusted third-party services to assist in website operations, email dispatch (e.g., EmailJS or transactional email providers), and web hosting. These providers are authorized to use your information only as necessary to provide these services to us.
- Legal Requirements: We may disclose your information if required to do so by law, subpoena, or government regulation.
4. Data Storage & Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or misuse. Appointment records and communications are stored securely and accessed only by authorized personnel to service your requests.
5. Cookies & Tracking Technologies
Our website may use basic cookies or local browser storage (localStorage) to remember user preferences and prevent overlapping appointment slots on our scheduling tool. You can configure your browser to reject cookies, though some features of the website may not function properly.
6. Your Rights and Choices
You have the right to:
- Review or request updates to the personal information we have on file.
- Request the cancellation of scheduled appointments or removal of your contact details from our records.
- Opt out of future non-essential email communications at any time.
To exercise any of these options, simply contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at:
- Company: WNC Exteriors
- Website: http://wncexteriors.com/
- Email: steventracz@gmail.com / bjmcollum2013@gmail.com
- Location: Western North Carolina

